Welcome to the Plantronics Voyager Focus UC manual, your comprehensive guide to understanding and utilizing this advanced wireless headset. Designed for unified communications and multimedia applications, this headset delivers superior audio quality, comfort, and connectivity. This manual will walk you through setup, features, and troubleshooting to ensure an optimal user experience.
1.1 Overview of the Headset
The Plantronics Voyager Focus UC is a premium wireless headset designed for office and call center environments. It features a binaural design, providing immersive stereo sound and active noise cancellation (ANC) for enhanced audio clarity. Built with comfort in mind, the headset includes cushioned ear cushions and an adjustable headband for all-day wear. Equipped with Bluetooth 4.1 technology, it offers reliable connectivity to PCs, mobile devices, and other compatible systems. The integrated boom microphone ensures crisp voice capture, making it ideal for calls, multimedia applications, and noisy workspaces.
1.2 Key Features and Benefits
The Voyager Focus UC boasts advanced features like active noise cancellation (ANC) for minimizing background noise and a high-quality boom microphone for clear voice capture. It offers long-lasting battery life, supporting up to 15 hours of talk time. The headset is designed for comfort with cushioned ear cushions and an adjustable headband. It also supports seamless connectivity via Bluetooth 4.1 and a USB adapter for reliable PC connections. Additionally, it integrates with Plantronics Hub software for customizable settings, enhancing user experience and performance in both call centers and office environments.
Setting Up Your Voyager Focus UC Headset
Set up your Voyager Focus UC headset by unboxing, charging, and pairing it with your devices. Follow the included guide for a seamless setup experience.
2.1 Unboxing and Initial Setup
Unbox your Voyager Focus UC headset to find the headset, charge stand, USB Bluetooth adapter, and quick start guide. Begin by charging the headset using the provided stand or USB cable. Ensure the headset is fully charged before first use. Once charged, power on the headset by sliding the power switch. The LED will flash, indicating it’s ready for pairing. Refer to the quick start guide for step-by-step instructions to pair your headset with your PC or mobile device, ensuring a smooth setup experience.
2.2 Charging the Headset and Charge Stand
To ensure optimal performance, charge your Voyager Focus UC headset using the provided USB cable or charge stand. Plug the USB cable into a computer or wall adapter. The LED on the headset will glow red during charging and turn off when fully charged, typically within 1-2 hours. The charge stand also supports wireless charging for convenience. Always use the original charging accessories to avoid damage. Keep the headset charged regularly to maintain battery health and ensure uninterrupted use throughout the day.
2.3 Pairing the Headset with Your PC
To pair your Voyager Focus UC headset with your PC, insert the BT600 USB Bluetooth adapter into your computer. Open Plantronics Hub software and follow prompts to connect. Turn on the headset and hold the power button until the LED flashes blue. The headset will automatically pair with the adapter. Once connected, your PC will recognize the headset for audio input and output. Ensure the headset is selected as the default device in your PC’s sound settings for optimal functionality. This setup enables seamless communication and multimedia experiences.
2.4 Pairing the Headset with Your Mobile Device
To pair your Voyager Focus UC headset with a mobile device, enable Bluetooth on your device and put the headset in pairing mode by holding the power button until the LED flashes blue. Select “Plantronics Voyager Focus UC” from your device’s Bluetooth menu to complete the pairing. Once connected, the headset will provide voice prompts to confirm the connection. Ensure your device’s audio settings recognize the headset for calls and multimedia. This pairing allows you to handle calls and enjoy high-quality audio on the go with seamless connectivity.
Using the Voyager Focus UC Headset
Discover how to make, take, and end calls, mute/unmute, and adjust volume for optimal audio control. This section covers essential operations for everyday use.
3.1 Making, Taking, and Ending Calls
To make a call, ensure your headset is paired with your device. Use the call button to initiate or answer calls. To end a call, press the same button. For incoming calls, press the call button to answer or hold to reject. When handling multiple calls, press the call button to switch between active calls. The LED indicator will flash when a call is incoming, and a voice prompt will confirm actions like call connection or disconnection.
3.2 Muting and Unmuting Calls
To mute a call, press and hold the mute button until you hear a tone or see the LED flash. The mute button is located on the headset or boom arm. To unmute, press and hold the same button until the tone or LED indicates unmute. You can also use voice prompts to confirm mute status. Muting ensures background noise is minimized, and the caller cannot hear you. Use this feature during calls to maintain professionalism and focus in noisy environments. The headset provides clear audio feedback for smooth call management.
3.3 Adjusting Volume and Managing Audio
Adjust the volume using the controls on the headset’s earcup. Press the “+” button to increase and “-” to decrease volume during calls or music playback. Use the Plantronics Hub software to customize audio settings, such as equalizer preferences, for an enhanced listening experience. Ensure optimal audio quality by managing settings according to your environment. The headset also supports voice prompts for volume adjustments, providing a seamless and intuitive user experience. Proper volume management helps maintain clear communication and reduces background noise interference. Customize your audio settings to suit your needs for the best performance. This ensures a professional and enjoyable experience.
Customizing Your Headset Experience
Use the Plantronics Hub software to tailor settings for optimal performance, including voice prompts, language preferences, and audio customization, ensuring a personalized and enhanced user experience.
4.1 Loading and Configuring Plantronics Hub Software
Welcome to the section on loading and configuring Plantronics Hub software. This software enhances your headset experience by allowing you to customize settings, update firmware, and monitor battery life. To get started, download the Plantronics Hub from the official website and install it on your PC or Mac. Once installed, launch the software and connect your Voyager Focus UC headset via USB or Bluetooth. The dashboard will display your headset’s status, enabling you to adjust settings like voice prompts, audio preferences, and device connections. Ensure your system meets the minimum requirements for optimal performance.
4.2 Customizing Settings for Optimal Performance
Customizing your Voyager Focus UC headset ensures a personalized experience tailored to your needs. Use the Plantronics Hub software to adjust settings such as audio equalization, sidetone, and noise cancellation levels. You can also configure call notifications, voice prompts, and device connectivity preferences. For enhanced productivity, set up custom button functions or enable features like mute alerts. These adjustments optimize performance, ensuring clear communication and comfort during extended use. Regularly updating firmware through the Hub guarantees access to the latest features and improvements, keeping your headset performing at its best. Explore the settings to maximize your headset’s potential and adapt it to your workflow.
Advanced Features of the Voyager Focus UC
Explore advanced features like Active Noise Cancellation, smart sensors, and seamless connectivity for enhanced productivity and audio precision, tailored for professional environments and multimedia applications.
5.1 Using Active Noise Cancellation (ANC)
The Voyager Focus UC features advanced Active Noise Cancellation (ANC) technology, designed to minimize background noise and enhance audio clarity. To activate ANC, press and hold the ANC button located on the headset. This feature is particularly effective in loud environments, such as open offices, ensuring a more immersive and distraction-free listening experience. The ANC mode can also be customized via the Plantronics Hub software to suit your specific needs. When enabled, it helps improve focus and productivity while listening to audio or participating in calls. Battery life is optimized even with ANC active, providing all-day performance.
5.2 Managing Multiple Device Connections
The Voyager Focus UC supports seamless connectivity with up to two devices, such as a PC and mobile phone. To manage multiple connections, pair the headset with your primary device, like a PC, using the USB Bluetooth adapter. Then, pair it with a secondary device, such as a smartphone, by holding the power button until the LED flashes. Use the Call button to switch between active calls from different devices. The Plantronics Hub software allows customization of connection settings for a tailored experience, ensuring smooth transitions between calls and audio sources. This feature enhances multitasking in dynamic work environments.
Troubleshooting Common Issues
Address connectivity problems by resetting the headset or ensuring stable Bluetooth connections. Resolve audio issues by checking settings or restarting devices. Use Plantronics Hub for diagnostics.
6.1 Resolving Connectivity Problems
If your Voyager Focus UC headset disconnects or fails to pair, restart both the headset and device. Ensure Bluetooth is enabled and devices are within range. Reset the headset by holding the power and mute buttons for 5 seconds. Check for firmware updates in Plantronics Hub. If using the USB adapter, verify it’s properly connected and recognized by your system. Avoid interference from nearby wireless devices. If issues persist, reset pairing by holding the call and mute buttons for 10 seconds. This restores default settings for troubleshooting connectivity effectively.
6.2 Addressing Audio Quality Concerns
To improve audio quality, ensure the headset is properly fitted and the boom mic is positioned correctly. Enable Active Noise Cancellation (ANC) for reduced background noise. Check volume levels on both the headset and connected device, ensuring they are balanced. If audio is distorted, restart the headset and pairing device. Update firmware via Plantronics Hub to resolve software-related issues. For echo or interference, move away from other wireless devices. Clean the ear cushions and microphone to maintain optimal sound clarity. These steps help enhance call and audio performance effectively.
Maintenance and Care
Regularly clean ear cushions and microphone with a soft cloth. Store the headset in the charge stand to maintain shape and battery health. Avoid extreme temperatures and moisture exposure to ensure longevity and optimal performance.
7.1 Cleaning and Storing the Headset
Regular cleaning ensures hygiene and maintains performance. Use a soft, dry cloth to wipe the ear cushions, headband, and microphone. Avoid harsh chemicals or excessive moisture. For stubborn stains, lightly dampen the cloth with water. Store the headset in the provided charge stand to maintain its shape and protect the battery. Keep it in a cool, dry place, away from direct sunlight. Proper storage prevents damage and ensures optimal functionality when in use.
7.2 Updating Firmware and Software
Regular firmware and software updates ensure optimal performance and security. Use the Plantronics Hub software to check for updates. Download the software from the official website, then connect your headset via USB or Bluetooth. Open the Hub, select your device, and follow prompts to install updates. Restart your headset after installation. Always use the latest versions to access new features and improvements. For troubleshooting, refer to the manual or contact support. Regular updates keep your headset functioning at its best.
This concludes the Voyager Focus UC manual. By following these guidelines, you’ll maximize performance and enjoy a seamless communication experience with your headset.
8.1 Final Tips for Maximizing Headset Performance
To ensure optimal performance, regularly update your firmware and software. Clean the headset and charge stand to maintain hygiene and functionality. Store the headset properly when not in use to preserve battery life. Adjust audio settings on your device for the best sound quality. Mute notifications to minimize distractions during calls. Customize settings via Plantronics Hub for a personalized experience. Check device compatibility and ensure Bluetooth is up to date. Wear the headset correctly for comfort and audio clarity. Refer to the user guide for advanced features and troubleshooting.
